We are aware that some of you have not familiarize yourselves with the new passport system flow.
Therefore, to aid our gamers and simplify the Claim Item Code process, kindly refer to the step by step guide below.
1. Go to http://passport.iahgames.com
2. Navigate to "Billing" on the top right hand corner and select "Top-up" from the drop down menu
3. Select the game - click on "FIFA Online 2"
4. Various top-up methods will be displayed, select the last option
"Coupon" - Promotional Claim Code and click on the "Proceed" button.
5. Key in the coupon code based on the format given and click on the "Apply" button.
6. Confirmation / Failed transaction message will be shown accordingly upon submission.